B15U.com - A Nissan Sentra Forum
F*%^ing POS ACER!!!
this is the first time i ever cheaped out on a laptop, i usually splerge and buy a dell or hp.
its an acer aspire 7741-z
Intel Pentium P6200
(2.13GHz, 3MB L3 cache)
17.3" HD+ LED LCD
4GB DDR3 Memory
500GB HDD
dvd/wifi etc...
Pretty decent laptop so i thought.
So this thing has less than 30 days use, and i mean very light use, maybe 1-2hrs per day at most. So im on the web and the keypad and mousepad stop responding but the vid in the background is still playing. so i power it off by holding down the power button. go to start it back up and the fan comes on but the laptop doesnt boot up. i try all their suggested fixes but i cant do anything cause im in another country so i say fuck it.
I get back to ny call up acer and they tell me its $99 for one problem or $149 for 5 problems... BUT its not guaranteed the problem gets fixed. The laptop is still under warranty, so i say to the lady "so you are telling me that potentially i am sitting on a fucking paper weight?" she replies "sorry thats the way it works" then i say "this cost mt $450 im not spending $150 on a possibility and im a fucking asshole for buying this acer piece of shit" and i hung up.
lesson learned. ive had problems with dell and hp laptops but they trouble shoot over the phone and if the problem isnt resolved, they send a box to ship them the computer, i just had to pay shipping if the problem was covered under warranty.
Jones & Wuk-Up
Take it to the geek squad.
you mean geek solutions?Originally Posted by B15NewYork
Geek Squad Official Tech Support and Virus Removal
geek solutions is anthony
Yeah I know, but henny is expensive. lol.
yea i need to get this fixed asap regardless.
What do you mean by does not boot up. Is anything displayed on screen?
nope, the fans come on and all the power light, lights up... but no booting up sounds. this is what it looks like when its on.
Last edited by Scrapin; 01-27-2012 at 01:26 PM.
Did you try reseating the RAM? Might there be a cd inserted?
im not too computer literate... nope no cd inserted. i tried to boot up with the recovery dvd but that failed horribly. explain reseating ram? remove it and put it back?
Yes , remove it and if there are 2 sticks then try booting with one stick inserted at a time. Ram is locates under the laptop behind one of the plastic covers.
Keeep calling acer to piss them off
ill try that im a little while, thanks.
Wait, it's under warranty but they won't fix it? WTF. I can bring my 10 year old mac in to an Apple store and they will diagnose the problem free of charge (flame away PC users).
If that doesn't work then try plugging in a monitor and see if it shows anything on the screen .
not flaming lol. but i dont have this problem with any of my hp or dell computers. just this acer pos. big diff in a 450 pc and a 1500 mac. they gotta make their money somehow.
Hardly paid anything close to that for my Macbook Pro, but I got hook ups and don't buy shit at the Apple store.
So back to my question, how is it "under warranty" yet they don't fix the problem?
thats what im trying to figure out. ill fix it and sell it. i can understand charging if i was out of warranty. but im not paying 149 if theyre definitely not going to fix it.
Weird. Warranty to me means, we fix it or replace it, for free. Unless your own negligence caused damage to said item.
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