Some girl rear-ended me last Wed. She destroyed my bumper and damaged my exhaust. There's no collision on my car right now, so I'm having to make a claim through her insurance. She has some rinky dink insurance company that doesn't like to answer the phone. I called and made the initial claim Thurs. morning and was told an adjuster would be out to look at my car in 3 business days. It has now been 4. and I have curently been sitting on the phone for 30min waiting for someone to pick up. Advice?